Her market knowledge is amazing

When we decided to sell our home after 27 years we met with Penny who took us on a very successful journey, keeping us informed of viewings without too much intrusion on our personal lives. Her market knowledge is amazing, we were kept informed on all aspects of the task she has taken on our behalf. Penny was professional in all matters and certainly exceeded our expectations and would recommend her to anyone wanting to sell their property.

Thanks to you we made it!

Thanks for everything!  Just wanted to let you know how much we have appreciated you and your hard work in our house sale.  Your professional, nurturing, intelligent planning and drive has been so wonderful.  Its been great to work with you!!  I’ve kept all your cards and will hand them out.  I have come to be your best advertisement!  Thanks to you we made it!

We were kept up to date with the process at all times.

Penelope went out of her way to provide a stress free and relaxing experience. She arranged for the photographer and listing promptly and proceeded to handle the numerous enquiries with ease.  Penelope went on to get the absolute best price for our sale.  We were kept up to date with the process at all times.  She has a very pleasant personality and makes you feel at ease.  We would recommend Penelope to anyone wishing to sell their house.

Penelope facilitated a swift Sale with an excellent outcome.

My previous experiences of selling two other houses in recent years had been somewhat stressful, so before listing my house, I looked carefully at the various real estate agents in my area. I chose to approach Penelope Rollston because she had recently had quick success in selling houses near my property, and I liked the fact that Tall Poppy offered a flat rate of commission. Immediately I met Penelope, I felt comfortable with her personality, energy and desire to get the best solution for me. She followed up on everything she had promised, speedily answered all my queries very competently, and sought my input and approval to proceed at each stage. The whole process was so swift and seamless, and I was very satisfied with the outcome. It took just three days from when the property was listed online until the couple who fell in love with my house had a signed unconditional offer for me to consider. Everything flowed so effortlessly for me, thanks to Penelope’s high standard of professionalism and expertise. Throughout she was helpful, knowledgeable, and sympathetically listened to my expectations. It is with the greatest of pleasure that I can unreservedly recommend Penelope to any prospective vendor, and I wish her well in her chosen career.

Rockstar Agent

We decided to use pen to sell our house based on the experience we had buying a property via her services. While the vendor ultimately pays the bill, pen legitimately wants an outcome that suits both parties and walks that tightrope like the experienced pro she is.

We particularly enjoyed her no bs style of communication which helped ensure there were no surprises which can often surface if you’re being oversold in order to get a listing. Pen understands the nelson market, suggests the best selling strategy based on the particular property and where the supply / demand ratio happens to be at any phase of the cycle.

We were one of eight sales she knocked over within a six week period and we would never had known she was as stretched as she must have been. Calls were always returned in a timely manner and nothing was a problem.Enjoyed our interactions with pen but hopefully, we won’t have to use her again…

As she found us what we wanted and we have no intention of leaving for quite some time!

Stress-free property sale with a very strong result

Penelope has used her knowledge of the current market to present our property for sale. She has then negotiated with the interested parties to achieve a sale price exceeding our expectations and with conditions to suit our forward plans. We are extremely happy with the result that Penelope has achieved for us. The process was stress-free as Penelope took care of all of the negotiation based on our instructions of what we wanted to achieve. We have felt informed and empowered throughout the process.

An experienced professional agent with heart.

Penelope works with a speed and efficiency that would make other agents heads spin! You will find she genuinely enjoys her work and operates with integrity and heart. This is the 2nd property Penelope has sold for us and she has exceeded our expectations both times! In fact the more agents we meet in our search for a new home the more we realise what a star she is. Her industry knowledge & and excellent communication at all times makes selling your home as stressless as it possibly can be!

Totally Positive

Penelope is hugely knowledgeable of the market in Nelson, she worked very hard to get me the result I wanted. She is ethical very bright has a sense of humor and kept me informed every step of the way. I absolutely recommend her to anyone wanting the best agent to list their Nelson property with.

Incredibly professional and such a hard worker!

Penelope impressed us immediately with her warm personality and made the property viewing relaxing but still shared a lot about the home accurately and clearly. Setting up our offer Penelope was very professional and ensured we clearly understood everything. We had a multi-offer situation and she handled that well and showed her negotiating skills for her vendor. That experience was why we engaged her as our agent to sell on our behalf which she has done in 6 days after a clever marketing program with brilliant photos. We strongly recommend any buyers or sellers need to talk to this dedicated agent.